General support

howto Often people require just a some specific support or just general support in finishing a project or purchase support valid for multiple sites. GWS-Desk provides this ad-hoc support on non Joomla core issues (this is resolved with Emergency Assists!)

If you are stuck with issues suchs as (for examples):

→ How to get Community Builder properly setup?
→ How to integrate JSPT with JomSocial
→ How to install and setup Acajoom?
→ How to Bridge a certain commponent?
→ Modify stylesheets or Customize a template
→ Stylesheet issues
→ SEO/SEF settings and optimization
→ Installation problems
→ Upgrade issues when you have no service package
→ Consultancy and guidance
→ You are simply stuck
→ Usergroup and Membership site definition/setupetc, etc, etc

and you don't want to subscribe to a service package for a single site you can get your support with hourly support. You purchase a batch of 2 general non-core support hours. (Value US$ 160) If we need more time we will tell you and you can pourchase additional hours. The GBill system is applicable but for unlimited # site support we charge in blocks of 1/2 hours instead of 15 minutes. Non used support time remains available for future support

You get an account on our Ticket Support System!