1st September 2010: Developed 825 websites; Servicing Daily 5,100 Websites!

   
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General Support Hour(s)

howtoOften people require just a some specific support or just general support in finishing a project or purchase support valid for multiple sites. GWS-Desk provides this ad-hoc support on non Joomla core issues (this is resolved with Emergency Assists!)

If you are stuck with issues suchs as (for examples):

 

  • How to get Community Builder properly setup?
  • How to install and setup Acajoom?
  • How to Bridge a certain commponent?
  • Modify stylesheets or Customize a template
  • Stylesheet issues
  • SEO/SEF settings and optimization
  • Installation problems
  • Upgrade issues when you have no service package
  • Move website from one hosting account to another
  • Restore a website from a hack and destruction attempt
  • Usergroup and Membership site definition/setupetc, etc, etc

and you don't want to subscribe to a service package for a single site you can get your support with hourly support. You purchase a batch of 2 general non-core support hours. (Value US$ 160) If we need more time we will tell you and you can pourchase additional hours. The GBill system is applicable but for unlimited # site support we charge in blocks of  1/2 hours instead of 15 minutes. Non used support time remains available for future support

You get an account on our Ticket Support System!

Important !

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